Flat email and SMS revenue

A one-person CRM team can still run an enterprise-grade program

Maestra gives lean ecommerce teams an all-in-one retention marketing platform plus a forward-deployed marketer who builds the flows for you, so Maestra Platform scales the work your headcount can't.

The Maestra platform interface

+55%

email-attributed revenue growth year-over-year

Brands running on Maestra

Blue Q logoCustomer logoCustomer logoCustomer logoCustomer logoCustomer logo

The problem

Customers buy once and never come back

Acquisition is working, but retention isn't. Without flows that recognize a repeat customer, cross-sell them, or catch them before they churn, every new buyer is a one-time transaction instead of the start of a relationship.

What we hear from brands

High churn rate as customers typically make one-time purchases rather than repeat purchases, says a two-person marketing team at a home goods and drinkware brand.

Low repeat purchase and retention on one-time device sales, with an underperforming loyalty program and low subscription uptake, reports a wellness-device brand.

High volume of one-time customers, struggling to convert prospects to repeat buyers, notes a multi-brand toy company.

The new way

One platform doing the work of five tools

Consolidating a fragmented stack into Maestra removes the manual handoffs between separate email, pop-up, and recommendation tools. Furniture Fair replaced five separate tools with Maestra's all-in-one platform, took email and SMS to 11% of total revenue, and cut marketing stack costs by 27%.

+149%

SMS-attributed revenue growth year-over-year

From a published case study

+9.4%

list growth after switching from Bloomreach

From a published case study

Customer proof

Furniture Fair doubled open rates after Maestra rescued a struggling channel

4.8 rating on G2
G2 Momentum Leader, Marketing Automation

Poor deliverability had dragged Furniture Fair's open rate down to 17%, undercutting both online and in-store sales. A dedicated forward-deployed marketer fixed the deliverability problems, rebuilt branded templates by department, and launched flows including Price Drop and Abandoned Checkout.

Doubling our open rates has significantly changed our email performance. We're driving more traffic both on-site and in-store, and we're seeing email directly influence purchases across our digital and physical locations.
Kyle Cannon, Digital Marketing Manager at Furniture Fair
Furniture Fair doubled open rates after Maestra rescued a struggling channel (Maestra case study)Read the full case study

17.3% → 45.86%

open rate

+95%

growth in email sessions YoY

How it works

The part where you do almost nothing

01

Say yes to the plan

Your forward-deployed marketer builds the migration plan and walks you through it. Approving it is most of your job.

02

Everything transfers in the background

Data, segments, flows, and campaign templates move over while your current platforms keep working, so customers never notice a gap.

03

Deliverability gets warmed up for you

Domain warm-up and sending reputation are handled as part of the switch, not left for you to figure out after launch.

The platform

Enterprise capability without the enterprise build time

Maestra's commerce-specific data model is what lets it deliver enterprise-grade scalability without the usual months of implementation. The engine processes 2M requests per minute at under 300 milliseconds, keeping every module fast enough for live shopper behavior.

Including

Real-time CDPSite personalizationProduct recommendationsMobile push and app personalizationReporting
The Maestra platform interface

Your forward-deployed marketer

Direct access, not a support ticket

Every Maestra account gets a shared Slack channel with its forward-deployed marketer, so questions get answered in minutes, not after a ticket sits unassigned for days.

Shared Slack channel with your marketer

5-minute response time versus 72 hours

Included with every subscription

Replace your stack

The agency-plus-tools model, retired

Paying an agency retainer to operate a pile of disconnected tools is a common pattern, and a costly one to maintain. Maestra replaces both halves: the point solutions and the outside execution team, with one platform and a dedicated marketer built in.

Replaces

Klaviyo

Attentive

Nosto

Yotpo

Get a straight answer on fit

Talk to an expert about whether Maestra actually solves what your current stack cannot.